Privacy Policy

Introduction to Privacy Policy

This Privacy Policy outlines how we collect, use, and protect personal information.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

User Rights

These rights include access, correction, and deletion of personal data.

Users have specific rights regarding their personal data, subject to legal limitations.
Requests

Rights Requests

We aim to respond to requests regarding personal data rights promptly.

Requests to exercise rights will be addressed in accordance with applicable laws.
Data Retention

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer needed.

We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates

Policy Updates

Updates to this policy will be communicated via our website or direct notifications.

We will notify users of significant changes to this policy through appropriate communication channels.
Data Category

Data Collection Practices

We may collect personal information such as names, contact details, and demographic data to provide our services effectively.

The categories of data collected depend on user interactions with our services.
Collection Source

Data Sources

We collect data from users when they register, make inquiries, or engage with our services.

Data is obtained directly from users through forms and interactions on our website.
Cookie Types

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
User Controls

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users can manage cookie preferences through their web browser settings.
Privacy Office

Contact Information

Phone
+27 31 974 9433
Address
178 Constantia Main Road, Glen Alpine, Constantia, 7806
General Inquiries

Purposes of Data Processing

Data may be used for service delivery, customer support, and compliance with legal obligations.

Personal data is processed for specific, legitimate purposes as outlined in this policy.

Data Sharing with Partners

We share data with service providers who assist us in delivering our services.

Third parties receiving personal data are required to maintain confidentiality.

Legal Disclosures

Data may be shared with regulatory authorities when required by law.

We may disclose personal data to comply with legal obligations or protect our rights.